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Sage CRM Blog

By Matt Groom It takes an entire company to deliver an amazing customer experience. The new barometer of business success is customer experience. And the companies that prioritise their customer’ ...

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What happens in your company when you receive a lead or when a salesperson hangs up the phone? Is there a solution to ensure the next contact takes place on time or as agreed? If not, your company ...

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Twitter is one of our favourite ways of keeping in touch with you about Sage CRM. Later this month, the Sage CRM Twitter account is moving. You'll be able to keep up to date with everything to do about ...

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By David Harrington Finance is often a complex and challenging area for small businesses. Companies are constantly evaluating the latest technologies to achieve their financial goals and stay ahead of t ...

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CRM stands for customer relationship management, and it is a way of tracking and managing interactions with prospects, leads and customers as they move through every stage of a company's sales cycle. Y ...

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Do your sales and marketing teams use spread sheets to manage their data? Do you sometimes wonder if the information in all of company's spread sheets is up-to-date? Would you like everyone in your te ...

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When it comes to Customer Relationship Management (CRM), it’s important to understand all the benefits of an integrated solution before beginning your selection process. This blog post will help yo ...

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Does your business use Twitter to build relationships with customers? Or how about LinkedIn? Or Facebook? Whichever situation you are in, you can use social media to become the type of company that liste ...

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We sat down with Gabie Boko, EVP Marketing Global Brand and Sage North America to talk about the upcoming Sage Summit in New Orleans from July 27-30. How do you sum up Sage Summit in three words? Intera ...

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Providing great customer service is a challenge for many businesses today. Companies like Amazon and Zappos have raised in the bar in terms of what customers expect, and there are an increasing number of ...

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